I had someone once, who laughed at me, because I was a noob, and had a problem on a board, and I didn't know how to fix it...he was suppose to be "support help"

. I went back to my board, and kept changing the things myself, until I found out what to do...I had to rip out 3 days of work on my board, because I had a bad script, but getting it fixed was worth it