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In my personal opinion, Paint Shop is the best for any kind of graphics work, but Print Shop works pretty well too. Unfortunately, they're rather expensive. I was lucky to get Paint Shop Elements (a cheaper and less extensive, but still amazing version of Paint Shop) free with my camera. I don't know about anything you can download, but I don't know much about downloadable programs at all. ^^; Sorry.
You can make *okay* avatars on Microsoft Paint, but really, I don't recomend it unless you want something very basic.
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